Online casino General appeared in 2019. Its owner is a man known as Mikhail Nakhapetyan. He is the creator of the Youtube channel "Misha Asks", this is a quality resource that publishes interviews with fairly well-known personalities in Russian gambling. Read a detailed review of online casino General below.
You can immediately note the fact that the site is very modest and outwardly significantly inferior to most licensed online casinos. The operator operates on the basis of a Curacao license. It is focused mainly on Russia, and for the players of this country it offers convenient payment methods, the Russian language, as well as rubles as an account.
In the description of his Youtube channel, Misha says that he owns not one casino site, but several, but which brands are not mentioned.
General Casino is not very popular. In addition to the simple design, there is a rather modest selection of bonuses. It's a 100% first deposit bonus plus 15% weekly cashback. It is worth noting that refunds are awarded to each player who meets the conditions, and the percentage of the refunded amount is the same for everyone.
One of the advantages is a good selection of games. All key developers are on offer here, as well as many smaller studios. Not all of them provide premium games, however, they make the selection richer.
Of the responsible gaming tools, it is proposed to close access for a few days or forever. At the time of writing the review of the casino General, the list of banned countries included a small number of countries, from which Ukraine can be distinguished. The rest are the US and European countries. A complete list can be found in paragraph 3.4. Terms and Conditions. Please note that the list may change over time.
In accordance with rule 8.1, the operator has the right to make any changes to the user agreement. However, players do not receive any notice of this and are responsible for staying up to date with current conditions.
Withdrawal rules are announced in paragraphs 9.12 to 9.18. It states that before submitting an application, the profile must be filled out, the phone and mail are confirmed. Verification may also be required. To do this, you need to send a copy of an identity document. When replenishing with a card, you will need to send a copy of it. However, in rule 5.2. it is noted that these are not the only documents that General Casino may request.
Some players will be pleased to know that, in accordance with clause 9.16, the withdrawal amount is deducted from the account and frozen. This will prevent you from accidentally losing the funds that the player planned to withdraw. But you can cancel the withdrawal.
It should be taken into account that the operator has the right to write off a 20% commission for withdrawing money that was not used for bets. Here it is worth paying attention to the fact that this is a fairly common condition. And this case is not the most demanding, since casinos usually ask for a x3 deposit wager, although the commission is usually below 10-15%.
9.18. Withdrawal requests are processed up to 3 days, the minimum amount is 1,000 rubles. If you withdraw from 50,000, additional checks are possible. You can withdraw no more than 250,000 rubles per day, and no more than 2.5 million rubles per month.
At the time of writing the review of General Casino, it was not noticed that representatives are present on thematic resources to discuss the problems of players. Therefore, it will be useful to know the procedure for filing complaints, which is described in the Complaints and Notices section, sections 20.1 to 20.3. It provides an email to the regulator where you can send your complaints.
A 100% bonus is offered on the first deposit. The most interesting thing is that the amount of the bonus is unlimited, and this is extremely rare. However, the maximum withdrawal is x20 of the deposit amount.
In addition, players receive 15% cashback every week. It is issued only under certain conditions. The formula for calculating the returned base: deposits - money on the balance sheet - withdrawals. In fact, if you are in the black at the time of the calculation, then the refund is not charged. Bets on live casino games do not count. Cashback cannot be less than 200 and more than 100,000 rubles. Accounting on Mondays.
In this regard, non-standard rules are used, but which have recently been gaining popularity. At the time of writing the review of the General online casino, the wager is 40x. But wagering is possible only with bonus money. If you lose them, you will no longer be able to help yourself at the expense of the deposit. Moreover, the wager x5 is set on the deposit itself.
As usual, the deposit is spent first. But it does not affect the wagering of the bonus. Bonuses are wagered only through bonus credits. And if they end, then the action is deactivated.
Read the terms and conditions of the first deposit bonus carefully. There will be listed categories of games in which you cannot wager either the bonus itself or the deposit. These are live casino, TV games, table games, keno, video poker, as well as several slot machines. See also rule 27.3 for an explanation of which games have wagering requirements. For example, slots 100%, roulette 0%, etc.
When participating in the promotion, you need to focus on a separate category "Bonus Games". It contains betting games to reach the desired bonus turnover. And it will not be possible to play in this category with a deposit wager.
Rule 27.5 specifies examples of behavior that would be considered abuse of bonuses. These are also worth reading. For example, one of the points is a sharp decrease in the rate for no apparent reason and in the presence of sufficient balance. Or bets with minimal risk. It also says that the player needs to ensure that the amount of the bet does not exceed 20% of the bonus.
At the beginning of 2020, the operator has not yet earned any reputation for itself. Therefore, it is difficult to say how fair and honest it works. It is only known that there is a license and licensed games. There are several reviews, but they are too few to draw accurate conclusions.
If you search for player reviews about the General casino, you can find the usual comments like “the casino does not give” and the like. These are baseless accusations that should not be taken into account. Real criticism towards the operator, at the time of writing the General Casino review, was not found. On the positive side, it was just that this is a good casino with quick withdrawals to Qiwi and without verification when withdrawing up to 50,000 rubles. There were no complaints about the establishment either.
The entire collection is divided into three main categories: Casino, Live casino, TV games. The latter offers poker, baccarat, wheel of fortune, and lotto and dice games from Betgames. Draws are broadcast at regular intervals and offer different betting options. The hosts are real dealers, so this can be considered an alternative to live casinos.
In the Casino section, different games are mixed. These are desktop and cards and slot machines of the General Casino website. Solid collection. The only inconvenient thing is that everything is mixed, and you can only sort by developers. Or use the search bar. In this category, in addition to the standard set, virtual sports games are also offered, which can be found by choosing the developer Leap Gaming.
At the time of writing the review of the online casino General, there is not enough information to draw conclusions about the reliability of the operator. He has a license, but there are practically no reviews. Otherwise, this is a place with good data, except for the fact that there are relatively few bonuses offered and the design is very primitive.
